Warranty

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Warranty Details

Product Warranty – under normal use the vinyl components of the window will not pit, crack or peel. All mechanical parts (balances, locks, vent locks, seals) are warranted to be free from defects in material and workmanship.

Windows Of Texas warrants to the original purchaser and subsequent owner of the property (once the warranty is transferred as outlined below) that any window installed by the company is free from defects in material and workmanship for as long as the original purchaser owns and resides in the home where such windows and doors are installed.

Insulated Glass/Glass Breakage Warranty

The sealed insulated glass unit is warranted against seal failure. If the glass unit fails, the Company will provide the owner with a replacement insulated glass unit at no extra charge. Seal failure is defined by moisture or “fog” between the insulated panes. If breakage warranty is purchased, the company will replace broken sashes that were broken by accident for the duration of original ownership and authorized transfer, if applicable, when Windows Of Texas performs the installation. Acts of God (storms, hail, wind, floods, etc.), fire, and acts of war, terrorism or vandalism are not covered under this warranty. Glass breakage warranty applies only to residential, non-commercial properties.

Transferable Warranty

This warranty may be transferred to a subsequent owner of the same residence. A transfer of warranty fee of $100 made payable to Windows Of Texas must be delivered to the company within thirty days of the property’s transfer date. It must also include a copy of the original purchase agreement and a copy of this warranty. In the event you sell your residence, or it becomes occupied by an individual other than the original owner, the warranty is ten years from the date of property transfer.

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